Privacy Policy
Last Updated: 8 February 2026
Introduction
Zenkivo ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
We collect information that you voluntarily provide to us when you:
- Contact us through our website forms
- Subscribe to our communications
- Request information about our services
- Participate in surveys or feedback activities
This information may include your name, email address, phone number, organization name, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address and location data
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Device information and operating system
How We Use Your Information
We use the collected information for purposes including:
- Responding to your inquiries and providing customer support
- Sending information about our services that may be of interest to you
- Improving our website and services
- Analyzing usage patterns and trends
- Complying with legal obligations
- Protecting against fraudulent or illegal activity
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With service providers who assist in operating our website and providing our services
- When required by law or to respond to legal processes
- To protect our rights, property, or safety, or that of others
- In connection with a business transaction such as a merger or acquisition
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to object to or restrict processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We take appropriate measures to ensure your information receives adequate protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Zenkivo
〒106-0041 Tokyo, Minato City, Azabudai, 1 Chome−3−1 ４階
Email: info@zenkivo.com
Phone: +81 3-3583-9936